Cancellation Info

Cancellation Policy

We kindly request that you give us 48hrs. notice if you need to cancel or reschedule your appointment. This allows us to have enough time to schedule another client in that appointment space. Last-minute schedule changes directly affect our Stylists and their income. When there is a no-show or same day cancellation, it is difficult to get that spot filled. This leaves the Stylist without income for that appointment time.

Cancellation Fee

If you notify us less than 24 hours before your scheduled appointment time that you will not be able to make it, we will charge your card on file 25% of the service cost. If you "no-show" your appointment, we will charge your card on file 50% of the service cost. These fees goes directly to the stylist.

Card on File

We require that all clients have a valid credit or debit card on file as a backup form of payment. All card information is stored securely on Mangomint with end-to-end encryption.

The card on file will only be charged if you cancel or no-show less than 24 before your scheduled appointment time or if you do not have a form of payment with you after receiving a service.

If we attempt to charge your card the cancelation fee and it is declined or not valid, you must pay the fee before your next appointment.